Please feel free to contact us with any questions or comments. Zobmondo!! Entertainment LLC Post Office Box 49712 Los Angeles, CA 90049 Toll Free Phone: 1-800-417-0017 Website: www.zobmondo.com store@zobmondo.com Products are usually shipped the next business day. Shipping charges may apply. Cutoff for all express shipping options OTHER than UPS Ground is 4:00PM EST. Please count only standard business days when estimating delivery dates. For Example: The "2-Day Select" shipping option takes two business days from the ship date to arrive. Thank you. Refunds will be considered with prior approval. Please do not send your product back to us without contacting us first. Thanks for your cooperation.